This Privacy Policy explains how The Interesting Life Company Ltd (“we”, “our”, “us”) collects, uses, stores, and protects your information when you use ISLA (“the Service”). We are The Interesting Life Company Ltd Registered in England number 15967831. Registered Office: Dale House, Tewitfield, Carnforth, Lancashire LA6 1JH.
We are committed to safeguarding the privacy of both financial advisers and the sensitive personal data of their clients.
1. Data We Collect
When you use ISLA, we may process:
- Adviser Information: name, email address, firm name, login details, and usage data.
- Client Information (entered by advisers):
- Identity data (e.g. date of birth, gender, postcode)
- Health and medical information relevant to life insurance applications
- Other information input by you to generate outputs
Because this may include special category data (e.g. health data), we apply extra safeguards as required under UK GDPR.
2. How We Use Data
We process data to:
- Provide the Service and generate outputs to support advisers
- Improve the Service and maintain system performance
- Ensure compliance with legal and regulatory obligations
- Maintain security and prevent misuse
We may use adviser data for marketing our services to you. You may opt out of this by contacting us at the email below, or using the unsubscribe link provided within the relevant email.
We do not use client data for marketing.
3. Legal Basis for Processing
Our lawful bases under UK GDPR are:
- Contract: to provide ISLA to advisers.
- Legitimate Interests: to improve, secure, and maintain the Service.
- Consent: advisers are responsible for obtaining any necessary client consent before inputting personal or medical data.
- Legal Obligations: to comply with data protection and financial regulations.
4. Data Security
We take security extremely seriously. Measures include:
- End-to-end encryption of data in transit and at rest
- Role-based access controls and authentication
- Regular security testing and monitoring
- Data minimisation – we only store what is necessary
- Secure UK/EU-based hosting that complies with UK GDPR
5. Data Sharing
We do not sell or rent data. We may share data only with:
- Technology providers who host or support ISLA (bound by strict confidentiality and data processing agreements)
- Regulators or authorities, where legally required
6. Data Retention
- Adviser account data is retained while you have an active account.
- We will only keep your personal data within the timeframes allowed by law and for so long as is necessary to comply with our legal obligations.
- You can request deletion at any time.
7. Your Responsibilities as Adviser
As a User, you are responsible for:
- Ensuring you have a lawful basis (such as consent) to input client data into ISLA.
- Not sharing more data than necessary.
- Complying with FCA and data protection requirements when using the Service.
8. Your Rights
Under UK GDPR, you (and your clients, via you) have the right to:
- Access personal data we hold
- Correct inaccuracies
- Request deletion (subject to legal obligations)
- Restrict or object to processing
- Data portability
Requests can be made via the email below.
You have the right to lodge a complaint with the Information Commissioner’s Office if you have a concern about your personal data: https://ico.org.uk/concerns/
9. International Transfers
We will store and process data within the UK or EU wherever possible. If data is transferred outside these regions, we will ensure appropriate safeguards.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through the Service.
11. Contact Us
Email: Legal@InterestingLife.co.uk